1. Are Texas Medical Board (TMB) licensees required to use CE Broker to establish an account and track their continuing education (CE)?

A. Whether all Texas Medical Board (TMB) licensees are required to use CE Broker depends on the timeline:

• Before September 1, 2026: Using CE Broker is currently optional for most licensees. However, you are required to use it if you are selected for a continuing education (CE) audit. If you are audited, the TMB conducts the audit entirely through the CE Broker platform.
• Starting September 1, 2026: Yes, it will be mandatory for all TMB licensees. Due to a new state mandate (Senate Bill 912), anyone renewing a license on or after this date must have an active CE Broker account and ensure all completed CE coursework is reported in the portal.

2. Do I have to pay for a CE Broker account?

A. No, you do not have to pay for a CE Broker account.

All Texas Medical Board (TMB) licensees can establish a "Basic" CE Broker account, which is completely free. This free basic account is all that is required to fully comply with the state's continuing education tracking mandate and any audit requirements.

CE Broker does offer upgraded "Professional" and "Concierge" account plans that provide additional tracking tools, but these are entirely optional and require an annual fee.

Note of caution: When exploring the account options on the CE Broker website, be aware that they offer a 7-day free trial of their "Professional" plan. If you select this trial, it will require you to enter payment information upfront, as it automatically charges an annual fee once the trial period ends. If you only want the free version, ensure you select the Basic plan.

3. If I already have a CE Broker account for another state, do I need to create a new account for my Texas license, and will my courses transfer automatically?

A. No, you do not need to create a new account. You can simply add your Texas license to your existing CE Broker account without paying any additional one-time or annual fees.

However, the continuing education courses you have already entered for your other state's license will not automatically apply to your Texas license. You must resubmit the courses specifically for Texas within your account in order for them to count toward your Texas continuing education requirements.

4. If I am selected for a continuing education (CE) audit by the Texas Medical Board (TMB), what should I do, and do I need to upgrade my CE Broker account?

A. If you are selected for a continuing education (CE) audit, you will receive a letter and an email containing instructions on how to complete the process. The Texas Medical Board (TMB) conducts these audits entirely through the CE Broker platform, so your actions will depend on whether you already use the system:

• If you already have a CE Broker account: You simply need to ensure that all of your CE coursework for the specified audit period is uploaded into your account. The TMB will automatically access your account to verify your compliance.
• If you do not have a CE Broker account: You will need to create one and upload all of your CE credits. A free, basic account is all that is required to comply with the audit.

When you are selected for an audit, CE Broker will automatically upgrade your account to a premium version for free for the duration of the audit, giving you access to additional tools to help simplify the tracking process. Once the audit is completed, your account will automatically switch back to the free, basic version unless you proactively choose to pay for an upgrade.

5. Do I have to use CE Broker to report my continuing education (CE), or can I use a different tracking platform?

A. No, you cannot use a different tracking platform. If you are a Texas Medical Board (TMB) licensee, you must use CE Broker.

The TMB explicitly states that they will be unable to verify continuing education (CE) reported directly from individuals or through any other platforms. To successfully renew your license after the electronic tracking mandate takes effect on September 1, 2026, you must have an active CE Broker account and ensure all proof of your required CE is uploaded directly into their portal.

If the TMB cannot verify your CE compliance specifically through the CE Broker system, you will not be permitted to renew your license.

6. Will the Office of Continuing Education report my credits to the Texas Medical Board (TMB)?

A. Yes. Your credits will be reported to the Texas Medical Board (TMB) as long as your license number and profession are correctly entered in your EthosCE profile.

7. How can I add or update my Texas Medical Board (TMB) license number and profession in EthosCE?

To add or update your Texas Medical Board (TMB) license information in EthosCE:

1. Go to your EthosCE Profile page.
2. Scroll to the Board Certification section.
3. Select Texas from the Specialty Board/License dropdown menu.
4. Enter your license number in the Board ID or License Number field.
5. Confirm that your profession is selected in the TMB Licensee Type field to ensure your credits are reported to CE Broker.

8. Will the Office of Continuing Education report external (non-UTSW) credits to the Texas Medical Board (TMB)?

A. No. Only credits for activities sponsored or certified by UT Southwestern are reported to the Texas Medical Board (TMB). External (non-UTSW) credits must be uploaded directly by you into CE Broker through their website.

9. Why weren't my 2025 credits uploaded to CE Broker?

A. Credits earned prior to May 2026 were not uploaded because the Office of Continuing Education's CE Broker account was established in May 2026. CE Broker only accepts credits earned on or after the date an organization's account is created, so earlier credits are not automatically reported.

10. Will Grand Rounds CME be automatically reported to CE Broker?

A. Yes. UT Southwestern (UTSW)-sponsored Grand Rounds CME activities are automatically reported to CE Broker, provided you complete the required evaluations and your EthosCE profile includes your correct license number and profession.

11. Who should I contact if I experience technical issues with CE Broker?

A. If you experience technical issues or have questions while using CE Broker, you can contact their support team through the following channels:

• Email: You can reach support representatives by emailing [email protected].
• Live Chat and Help Center: You can chat with a representative or submit a direct support request through their Help Center. The Help Center is accessible 24/7 and includes a knowledge base for answers to common questions.
• Live Chat: The Support team is also available to assist you via live chat.

12. Who should I contact if I believe a UT Southwestern (UTSW) activity was reported incorrectly?

A. If a UT Southwestern (UTSW)-sponsored activity appears incorrect or missing, please contact the Office of Continuing Education for review and correction.

13. What should I do if my continuing education (CE) credits are not showing and my license renewal deadline is approaching?

A. First, verify that your full name (as it appears on your license), license number, and profession are correctly entered in your EthosCE profile.

If your continuing education (CE) credits are not showing in your account as your renewal deadline approaches, you should take immediate action because the Texas Medical Board (TMB) will not renew your license if they cannot verify your compliance through CE Broker.

Here are the steps you should take to resolve this issue:

• Manually Log and Upload Your Courses: You must manually type the information about your completed CME into the CE Broker portal and upload supporting documentation, such as scanned physical certificates or PDFs.
• Resubmit Out-of-State Credits: If you use CE Broker for a license in another state, the courses you previously entered will not automatically apply to your Texas license. You must resubmit those courses specifically for Texas in order for them to count toward your current renewal.
• Contact CE Broker Support: If you have already manually entered and uploaded your documentation but the credits are still not showing, or if you are experiencing technical difficulties, you should contact CE Broker's support team immediately. You can reach their live support representatives from 8:00 am to 8:00 pm EST by email or by using the live chat feature in their Help Center.

Because navigating the platform and manually submitting documentation comes with a learning curve, the Texas Medical Association strongly recommends logging your individual courses as soon as you complete them to avoid having to recall and enter everything right before your renewal deadline.

14. Should I upload continuing education (CE) credits earned before September 1, 2026, into CE Broker?

A. Yes, it is highly recommended that you upload your continuing education (CE) credits as you earn them, even before the September 1, 2026 deadline.

While using the platform is optional before that date for most licensees, there are several important reasons to begin logging your credits now:

• Avoid a backlog of manual entry: The platform requires you to manually type in course information and upload documentation, such as scanned PDFs or physical certificates. The Texas Medical Association (TMA) strongly recommends logging your individual CME courses and sessions immediately upon completion so you do not have to recall and enter everything all at once right before your renewal deadline.
• Get familiar with the system: The Texas Medical Board (TMB) encourages practitioners to set up their free accounts now to allow ample time to learn the platform before its use becomes strictly mandatory.
• Audit readiness: If you are selected for a CE audit before September 1, 2026, you will be required to upload your continuing education credits into CE Broker to complete the audit process.

Ultimately, starting September 1, 2026, all completed CE coursework must be reported in the CE Broker portal before your license can be renewed. Uploading your credits as you earn them will ensure you are fully prepared and compliant when the mandate officially takes effect.