Parkland Annual Clinical Quality Training 2021 (JS2110C)

This Parkland-specific training will focus on selected clinical quality and patient safety topics identified as key areas of improvement such as accurate assessment documentation, provider well-being, and patient and provider physical safety. Parkland clinicians and physicians (Active Medical Staff, residents, fellows) will be able to articulate Parkland policies and procedures and follow Parkland's standards for quality patient care to improve patient outcomes and efficiency, and decrease unwanted variability and risk.

Target Audience

Parkland clinicians and physicians (Active Medical Staff, residents, fellows)

Learning Objectives

After completing this activity, the participant will be able to:

RCA-Squared: Root Cause Analyses and Actions
• Distinguish the RCA2 review model and discuss the impact to clinical role in the investigative process changes for serious safety events.
• Classify the categories of events and determine casualty to prioritize system vulnerabilities and avoid adverse events.
• Apply the risk-based approach vs. individual performance as an approach when considering potential for harm and probable impact to the patient.
• Design action plans with sustainable outcomes to make patient care safer across the continuum of care.

Survey Readiness - What Parkland Staff Needs to Know :
• Explain the survey process and what is needed of healthcare professionals in their clinical practice  
• Recognize the importance of always being ‘survey ready’ in order to provide clinically safe, high quality and effective care to all patients.
• Discuss resources available regarding compliance standards that are pertinent to clinical practice.

High Reliability Organization (HRO) Transformation
• Identify how a high reliability organization can reduce patient harm and employee injury.
• Identify and discuss how the HRO transformation process  can potentially change current clinical practice characteristics (i.e., culture, work processes, dialogue, etc.)
• Define the provider’s role in the HRO transformation.

Course summary
Available credit: 
  • 0.75 AMA
  • 0.75 Attendance
  • 0.75 Ethics
Course opens: 
Course expires: 
Online Activty
Dallas, TX
United States

Accreditation and Credit Designation Statements

This enduring activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of The University of Texas Southwestern Medical Center and Parkland Health and Hospital System.  The University of Texas Southwestern is accredited by the ACCME to provide continuing medical education for physicians

The University of Texas Southwestern Medical Center designates this live activity for a maximum of 0.75 AMA PRA Category 1 Credit(s)TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.

This activity, the 2021 Annual Clinical Quality Training, has also been designated by The University of Texas Southwestern Medical Center for 0.75 credits in medical ethics and/or professional responsibility.

Available Credit

  • 0.75 AMA
  • 0.75 Attendance
  • 0.75 Ethics


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