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ForwardUT Dallas’ Alliance for Physician Leadership: Negotiation and Conflict Management in Healthcare (JS2206C)
This intensive 4-day course develops the critical negotiation and mediation skills physicians need to increase professional influence and effectiveness in an ethical and responsible manner. Using real-life healthcare cases, physicians learn to recognize and respond to the other party's interests as distinct from their position; to successfully mediate disagreement and conflict among professional colleagues; and to have difficult conversations that preserve the relationship.
Target Audience
This course is appropriate for Physicians who have committed to healthcare leadership and management as an important element of their professional career and who have been accepted by the Admissions Committee of the Alliance for Physician Leadership program.
Learning Objectives
1. Recognize opportunities to use interests based negotiations to manage disagreement and conflict.
2. Implement a Five Step model for interest based negotiations.
3. Recognize and describe the elements of dispute systems design.
4. Discuss how to employ an abbreviated version of negotiation steps for use “in the moment,” when time is short.
Don Taylor, Master Health Administration (Penn State) and Professor of Practice UT Dallas
Paul Convery
Robert Kaiser, Clinical Professor UT Dallas, Ph.D.
John McCracken
Don Taylor, Master Health Administration (Penn State) and Professor of Practice UT Dallas
Paul Convery
Robert Kaiser, Clinical Professor UT Dallas, Ph.D.
John McCracken
Don Taylor, Master Health Administration (Penn State) and Professor of Practice UT Dallas
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education through the joint providership of The University of Texas Southwestern Medical Center and The University of Texas at Dallas Naveen Jindal School of Management. The University of Texas Southwestern Medical Center is accredited by the ACCME to provide continuing medical education for physicians.
Available Credit
- 27.00 AMA
- 27.00 Attendance
- 4.00 Ethics
Price
Certificate
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https://cme.utsouthwestern.edu/user/register
In order to access the course to retrieve a CME certificate the email provided at activity sign-in* must match the email in your EthosCE profile. If you provided an email different from your EthosCE profile please contact the CME office at cmeregistrations@utsouthwestern.edu. If you have not already created a profile in EthosCE, please create one using the same email provided during the course registration or activity sign-in*.
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