Quality Tools, Process Mapping, Cognitive Errors (CSE 20 Day 3)
The purpose of the Clinical Safety & Effectiveness (CS&E) course is to provide physicians, other key clinicians and adminstrators the skills, knowledge, and tools necessary to lead quality improvement projects and change initiatives designed to improve patient outcomes. During the CS&E course, participants are provided with a working knowledge of various quality improvement methodologies and tools that can be used to identify healthcare delivery improvement opportunities. Participants are requred to complete a quality improvement project and present their findings during the last day of the course. Course topics include development of a project aim statement, use of PDCA or DMAIC as process improvement tools, process mapping, control charts, root cause analysis, team development, and change management
Available Credit
- 5.50 AMA
- 5.50 Attendance