Interprofessional Symposium on Quality Assurance and Improvement in Collaborative Practice (RP1704C)

Dallas, TX US
April 21, 2017

The Joint Commission analyzed sentinel events that were reported to them over the last 10 years and identified communication failure as the leading root cause of sentinel events. The Agency for Healthcare Research and Quality (AHRQ) TeamSTEPPS™ curriculum improves communication and other teamwork skills (e.g., backup behaviors) that help an organization move toward attaining the goal of effective medical teams that optimize the use of information, people and resources to achieve the best clinical outcomes.This is important because teamwork is not innate; it must be learned.



Target Audience

The School of Health Professions has created a symposium to bring together interprofessional students, faculty, preceptors, and alumni in order to help them grasp the basic concepts and selected skills of TeamSTEPPS with the goal of bridging educational gaps in order for:

  • Student learners to take communication and teamwork knowledge and skills from the classroom into clinical practice settings
  • Faculty and Preceptors to facilitate the practice of communication and teamwork skills by interprofessional learners in clinical rotation(clerkship) sites
  • Alumni to establish consistent communication and teamwork standards with health profession trainees entering the workforce, and improve communication and teamwork in their respective workplaces

Learning Objectives

At the conclusion of this activity, participants will be able to:

1. Demonstrate knowledge of communication failure modes from a human factors perspective
2. Demonstrate knowledge of communication strategies and specific tools to prevent communication errors
3. Learn the application of specific communication strategies and tools to recover from communication errors.
4. Demonstrate understanding of Dual Process Theory in the context of Clinical Decision Analysis.
5. Gain self-awareness of their own cognitive distortions & bias through Illustration of common clinical examples.
6. Learn key brain based learning strategies that empower meta-cognition as a tool to avoid bias in clinical decision analysis.


Course summary
Available credit: 
  • 3.00 AMA
  • 3.00 Attendance
Course opens: 
Course expires: 
Event starts: 
04/21/2017 - 7:00am CDT
Event ends: 
04/21/2017 - 4:00pm CDT
UT Southwestern Medical Center
5323 Harry Hines Blvd.
Tom and Lula Gooch Auditorium (Building C)
Dallas, TX 75390
United States

Course Director:

Kim Hoggatt, PhD
Associate Dean for Academic Affairs, UTSW School of Health Professions
Associate Professor
Department of Healthcare Sciences
UT Southwestern Medical Center
Dallas, Texas

Course Co-Director:

Oren Guttman, MD
Assistant Professor
Department of Anesthesiology & Pain Management
UT Southwestern Medical Center
Dallas, Texas


Accreditation and Designation Statements

The University of Texas Southwestern Medical Center is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The University of Texas Southwestern Medical Center designates this live activity for a maximum of 3.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.



To register:

  1. Create an account in EthosCE, online learning management system, by selecting the "create an account" link at the bottom of the page or "log-in" to your existing account.
  2. Return to this course page, select the designated fee and click on "add to cart" at the bottom of the page.
  3. In the following "checkout" pages you will verify and process your payment.
  4. After registration is completed, a confirmation will be sent by email.


Registration Fees:

UT Southwestern Faculty and Preceptors: Complimentary
Alumni and/or other Health Professionals: $50

For cancellations, a full refund will be provided if the request is received by mail or fax PRIOR to April 14, 2017.  No refunds will be provided thereafter.



Visitor parking is available for a fee in Lot 7 located near the main entrance of UT Southwestern Medical at 5323 Harry Hines Blvd. It can be accessed from Senator Kay Bailey Hutchison Drive (opposite Harry Hines Blvd. from Butler Street).

Available Credit

  • 3.00 AMA
  • 3.00 Attendance


Please login or create an account to take this course.