Clinical Safety and Effectiveness cohort 24
The purpose of the Clinical Safety & Effectiveness (CS&E) course is to provide physicians, other key clinicians, and administrators the skills, knowledge, and tools necessary to lead quality improvement projects and change initiatives designed to improve patient outcomes and patient satisfaction. The course curriculum includes quality improvement (QI) methodologies and tools that focus on problem solving and process improvement activities that can be used to identify healthcare delivery improvement opportunities. Topics include project charter creation, team dynamics, DMAIC and PSDA methodologies, quality tools (Pareto, run and control charts, histogram, cause and effect diagrams) root cause analysis, lean concepts (push/pull, 6S, waste, error proofing, visual management), and change management.
- Describe QI, continuous QI, what is quality, and who defines it.
- Describe why quality is an imperative for organizational survival and is a core business strategy for healthcare.
- Describe the QI process as a pragmatic science that gathers evidence, defines causes, implements changes, and measure result over time.
- Describe statistics, statistical control, and variation including standard deviation, process capability, confidence and probability, distribution, correlation and causation, dependent and independent variable, and hypothesis development.
- Describe the use of Lean methodology in process improvement activities.