TeamSTEPPS: Teamwork and Communication During COVID-19 Response (RP2007B)

July 22, 2020

TeamSTEPPS is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication and teamwork skills among health care professionals. Team training programs have been shown to improve attitudes, increase knowledge, and improve behavioral skills. As team structures have shifted due to the COVID-19 pandemic, a common language and clear guidelines are needed to facilitate communication in order to assure high quality patient care. This online course will present teamwork tools from the TeamSTEPPS toolbox, as well as overview of the Debrief framework.

Target Audience


  • Anesthesiology
  • Critical Care Medicine
  • Emergency Medicine
  • Internal Medicine
  • Obstetrics and Gynecology
  • Pediatrics
  • Surgery

Learning Objectives

  1. Describe the impact of errors, why they occur and how teamwork and communication can reduce errors.
  2. Describe 2 situations in which communication barriers may exist while caring for patients with COVID-19 infections.
  3. Identify 2 tools that may be used to effectively overcome these communication barriers while caring for patients with COVID-19 infection.
  4. Describe 2 elements of the debriefing framework.
Course summary
Available credit: 
  • 1.50 AMA
  • 1.50 Attendance
Course opens: 
Course expires: 
Event starts: 
07/22/2020 - 10:00am
Event ends: 
07/22/2020 - 11:30am
Online Activity

To register:

  1. Create an account in EthosCE, online learning management system, by selecting the "create an account" link or "login" to your existing account.
  2. Return to this course page and select the "Take Course" button.
  3. Registration will be completed.

Please return to this "take course" page on the date and time of the activity:

  1. Under the "Course Progress" menu select the tab that has "GoToWebinar" in its title or select "Start course" or  select "Resume course" in the "Course Navigation" bar at the bottom of the webpage.
  2. Once in the "GoToWebinar" page, select "Join webinar" under the "Sessions" list. This will redirect you to the GoToWebinar webpage where you will view the webinar.



Jamie Stiner, CHSOS
Simulation Operations Specialist
UTSW High Reliability Team


The University of Texas Southwestern Medical Center at Dallas is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The University of Texas Southwestern Medical Center designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.


UT Southwestern Medical Center is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.  

This event will award 1.5 CNE contact hours 

Available Credit

  • 1.50 AMA
  • 1.50 Attendance


Please login or create an account to take this course.


Thank you for your interest in this event. Registration is now closed.

To register:

  1. "Login" to your existing account or create an account in EthosCE, online learning management system, by selecting the "create an account" link.
  2. Once logged in, return to this course page, select the designated category and click the "add to cart" button.
  3. In the following "checkout" pages you will review and verify your information.
  4. After your order is submitted your registration will be completed. A confirmation will be sent by email.

Required Hardware/software

Operating system

  • Windows 7 - Windows 10
  • Mac OS X 10.9 (Mavericks) - macOS Catalina (10.15)
  • Linux
  • Google Chrome OS
  • Android OS 5 (Lollipop) - Android 9 (Pie)
  • iOS 10 - iOS 12
  • Windows Phone 8+, Windows 8RT+

Web browser

  • Google Chrome (most recent 2 versions)
  • Mozilla Firefox (most recent 2 versions

Internet connection

  • Computer: 1 Mbps or better (broadband recommended)
  • Mobile device: 3G or better (WiFi recommended for VoIP audio)


  • GoToWebinar desktop app
  • GoToWebinar mobile app
  • JavaScript enabled


  • Microphone and speakers (USB headset recommended)

Mobile device

  • iPhone 4S or later
  • iPad 2 or later
  • Android OS 5 (Lollipop) - Android 9 (Pie)