Parkland Annual Clinical Quality Training 2020 (JS2010D)
This Parkland-specific training will focus on selected clinical quality and patient safety topics identified as key areas of improvement such as accurate assessment documentation,
provider well-being, and patient and provider physical safety. Parkland clinicians and physicians (Active Medical Staff, residents, fellows) will be able to articulate Parkland
policies and procedures and follow Parkland's standards for quality patient care to improve patient outcomes and efficiency, and decrease unwanted variability and risk.
Target Audience
Parkland clinicians and physicians (Active Medical Staff, residents, fellows)
Learning Objectives
After completing this activity, the participant will be able to:
Workplace Violence - What Parkland Staff Needs to Know
- Define workplace violence
- List factors that contribute to violent behaviors
- Describe measures Parkland has put in place to prevent and address workplace violence
- Explain measures individuals can take to reduce risk of violence
- Identify levels of behavior escalation and steps to de-escalate
- Select actions to take when violence occurs
Patient Identification: Managing Special Circumstances
- Describe the process for correctly identifying patients using 2 identifiers
- Identify situations that necessitate exceptions to the 2-identifier rule
- Explain appropriate identification processes for the exceptional situations
Promoting Patient Safety Through Staff Well-being
- Describe the correlation between staff wellness and patient safety
- Identify signs of personal stress and describe mitigation strategies
- Recognize signs of colleagues' stress and describe how to appropriately address it
Measuring Effectiveness of Care
- List at least 3 Hospital-Acquired Conditions monitored by Parkland
- Explain the potential impact of HACs
- Describe actions to take to reduce HACs
Documenting Gender Identity
- Discuss law as it applies to transgender patient care and how non-compliance can affect Parkland
- Describe how to be more sensitive in providing care to transgender patients
- Explain how to determine which pronoun to use in addressing transgender patients.
- Effectively use the new Epic fields for documenting gender identity
Roberto de la Cruz, MD
Jessica George, Phd
Jennifer Wimberly, MD, HCE-C
Marti Butlar, MBA, BSN, RN-BC, CPHQ
Jennifer Rabaglia, MD, MSc, FACS
Roberto de la Cruz, MD
Jennifer Rabaglia, MD, MSc, FACS
Marti Butlar, MBA, BSN, RN-BC, CPHQ
Mysty Cook
Jennifer Rabaglia, MD, MSc, FACS
Accreditation and Credit Designation Statements
This enduring activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of The University of Texas Southwestern Medical Center and Parkland Health and Hospital System. The University of Texas Southwestern is accredited by the ACCME to provide continuing medical education for physicians
The University of Texas Southwestern Medical Center designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
This activity, the 2020 Annual Clinical Quality Training, has also been designated by The University of Texas Southwestern Medical Center for 1.0 credits in medical ethics and/or professional responsibility.
Available Credit
- 1.00 AMA
- 1.00 Attendance
- 1.00 Ethics
Price
Certificate
select the "Take Course" button to complete the course evaluation and to retrieve your certificate.
If you do not see the "Take Course" button, login to your EthosCE account or create an account using the email address used during the course registration or activity sign-in*. A profile can be created at the following link:
https://cme.utsouthwestern.edu/user/register
In order to access the course to retrieve a CME certificate the email provided at activity sign-in* must match the email in your EthosCE profile. If you provided an email different from your EthosCE profile please contact the CME office at [email protected]. If you have not already created a profile in EthosCE, please create one using the same email provided during the course registration or activity sign-in*.
*Course administrators may have retrieved the email address from the course registration, the organization directory or during the course/activity sign-in.

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