185 Hospitalist Clinical Pearls: "Conflict Resolution: Strategies for Managing the Angry Patient" (082118)
In hospitalist medicine, a large part of clinical practice is caring for patients with a terminal illness. Yet, a small portion of the workforce has received formalized training in how to communicate with patients and their families on end-of-life care and important healthcare decisions. Further few physicians understand the lasting implications of grief for a deceased patient’s family. In today’s lecture, we will learn the importance of a framework when discussing advanced care planning, including sample verbiage, and the complications of grief and bereavement.
Physicians, Nurse Practitioners, and Physician Assistants
At the conclusion of this activity, the participant should be able to:
- Understand illness as a biopsychosocial model.
- Use SPIKES as a framework to approach goals of care conversations.
- Discuss the importance of uncomplicated grief and bereavement.
- Utilize therapeutic pre-loss and post-loss interventions to manage grief/bereavement.
- 1.00 AMA
- 1.00 Attendance