Clinical Safety and Effectiveness Course 21 (RP1902D)

January 17, 2019 to February 28, 2019

The purpose of the Clinical Safety & Effectiveness (CS&E) course is to provide physicians, other key clinicians and administrators the skills, knowledge, and tools necessary to lead quality improvement projects and change initiatives designed to improve patient outcomes. The course curriculum includes quality improvement (QI) methodologies and tools that focus on problem solving and process improvement activities that can be used to identify healthcare delivery improvement opportunities. Topics include project charter creation, team dynamics, QI vs. research, introduction to QI, DMAIC and PDSA methodologies, quality tools (Pareto, run and control charts, histogram, cause and effect diagrams) root cause analysis, lean concepts (push/pull, 6S, waste, error proofing, visual management), and change management.

Learning Objectives

  • Describe QI including the case for continuous QI, what is quality and who defines it.
  • Describe why quality is an imperative for organizational survival and is a core business strategy for healthcare.
  • Describe the QI process as a pragmatic science that gathers evidence, defines causes, implements changes, and measure results over time.
  • Describe statistics, statistical control, and variation including standard deviation, process capability, confidence and probability, distribution, correlation and causation, dependent and independent variable, and hypothesis development.
  • Describe the application of change management and team dynamics as they relate to process improvement projects in the healthcare setting.
  • Describe the use of Lean methodology in process improvement activities.

Complete CS&E Reflections of the Day here

Futher instructions on completing CS&E Reflections of the Day available here

Additional Information

Course summary
Available credit: 
  • 25.00 AMA
  • 25.00 Attendance
Course opens: 
Course expires: 
Event starts: 
01/17/2019 - 7:30am
Event ends: 
02/28/2019 - 4:00pm
  Day 1 January 17, 2019 Location: E3.302 D 
Time TitleFaculty
7:30 AM8:00 AMBreakfast 
8:00 AM9:00 AMIntroduction to Quality ImprovementGary Reed
9:00 AM10:00 AMQI versus Research, QI Methods – PDSA, DMAIC, Charter, Aim StatementPat Griffith
10:00 AM10:15 AMBreak 
10:15 AM12:00 PMQI Methods (continued) - Teams and RolesPat Griffith
1:00 PM2:00 PMQI ToolsPat Griffith
2:00 PM2:15 PMBreak 
2:15 PM3:15 PMQI Tools (continued)Pat Griffith
  Day 2 January 31, 2019 Location: E3.302 D 
Time TitleFaculty
7:30 AM8:00 AMBreakfast 
8:00 AM10:00 AMUnderstanding Variation and DataGary Reed
10:00 AM10:15 AMBreak 
10:15 AM10:30 AMAlumni Presentation – QI ProjectMeghan Michael
   Sree Cheruku
   Chris Deonarine
   Hooman Heravi
10:30 AM11:30 AMRCAGary Reed
11:30 AM12:30 PMLunch – ON YOUR OWN 
12:30 PM2:00 PMRCA (continued)Gary Reed
2:00 PM2:15 PMBreak 
2:15 PM3:15 PMQI ToolsPat Griffith
  Day 3, February 14, 2019 Location: E3.302 D 
Time TitleFaculty
7:30 AM8:00 AMBreakfast 
8:00 AM10:00 AMLeanPat Griffith and
10:00 AM10:15 AMBreak 
10:15 AM12:00 PMLeanPat Griffith and
12:00 PM1:00 PMLunch – ON YOUR OWN 
1:00 PM1:15 PMAlumni Presentation – QI ProjectChris Sherod
1:15 PM3:00 PMLeanPat Griffith and
3:00 PM3:15 PMBreak 
3:15 PM4:30 PMLeanPat Griffith and
  Day 4 February 28, 2019 Location: E3.302 D 
Time TitleFaculty
7:00 AM7:30 AMBreakfast 
7:30 AM9:00 AMChange ManagementSuzanne Farmer
9:00 AM9:15 AMBreak 
9:15 AM10:00 AMHigh-Reliability Organizations (HRO)Gary Reed
10:00 AM11:00 AMServant LeadershipBob Ferguson
11:00 AM12:00 PMLunch – ON YOUR OWN 
12:00 PM1:30 PMConflict ResolutionLauren Smith
1:30 PM1:45 PMBreak 
1:45 PM2:45 PMImplementation SciencePhilip Greilich
2:45 PM3:45 PMReturn on Investment (ROI), Making Improvement Last, and Creating Presentations and PostersPat Griffith

The University of Texas Southwestern Medical Center is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The University of Texas Southwestern Medical Center designates this live activity for a maximum of 25.0 AMA PRA Category 1 Credits™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Maintenance of Certification (MOC) Part 2 Credit

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 25.0 MOC points and patient safety MOC credit in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

This activity contributes to the patient safety CME requirement for the CME component of the American Board of Anesthesiology’s® (ABA) redesigned Maintenance of Certification in Anesthesiology™ (MOCA®) program, known as MOCA 2.0®. Please consult the ABA website,, for a list of all MOCA 2.0 requirements. Maintenance of Certification in Anesthesiology™ program and MOCA® are registered trademarks of The American Board of Anesthesiology®. MOCA 2.0® is a trademark of The American Board of Anesthesiology®. 

Available Credit

  • 25.00 AMA
  • 25.00 Attendance


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